Our Sales Support solution centres on tracking events and sharing information.
Communication Tracking
Focuses on recording all communication with a customer, from face to
face meetings and telephone conversations to direct mail activities.
Follow ups can be scheduled and allocated to the appropriate person or team.
The relationship with the customer is improved as staff can view the
communication history with the customer and respond accordingly.
Project Tracking
Project tracking allows a sales lead or project to be tracked and managed
through time from its instigation until its conclusion. The project can be
linked to any activity relevant to it, for example telephone calls, meetings,
samples, etc.
Multiple contacts can also be linked to a project, for example you may be
working with a designer, end customer and a mailing house.
Other Solutions
Click here for an
overview of our other solutions.